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Soft skills

9 Stages of Conflict Escalation according to Friedrich Glasl

The Austrian organizational consultant and conflict researcher Friedrich Glasl has developed a model for conflict escalation and resolution. Accordingly, conflicts that have reached a certain point on the nine-step...

4 Sides Model of Communication

Communication and interaction play a significant role in the management and motivation of employees, as well as in the realization of success in the company. Communication can be described...

Selective perception

What do you see in the picture? Think first, and then compare with the following possible interpretations: Two women go for a walk when a man hits one of the...

Rank Dynamics Model

Although every human being is different, the individual individuals in the group behave in the same way. There is always a leader, his followers and a skeptic. The psychoanalyst...

Left and right brain (2-second test)

The left side of the brain is responsible for analytical thought processes and numbers, the right side for holistic comprehension and intuition. Is this true? In recent years, science has...

Social competence – a must-have for project managers?

If we read current job offers for project managers, we find mainly requirements for competences which are described with characteristics such as the ability to work in a team,...

Feedback – what is that?

Feedback is a response about how I perceive and experience the behaviour of my counterpart. I tell her or him what it is that triggers me and how I...